FAQs

¿At what time is the check-in? ¿and the check-out?

You can check in from 15h to 20h. The day of the check out you must leave the room before 11:30h.

How can you pay in Cal Nou?

You can pay both with cash and by credit card.

¿Is there parking for costumers?

Our guests have a large parking area next to Cal Nou

Can I choose the room in my reservation process?

Upon booking, you can select the desired room depending on availability. However, we cannot guarantee a specific room.

¿At what time is the breakfast served?

Breakfast is served between 9h and 10:30h. A.M.

¿Is there a restaurant in Cal Nou?

We can offer dinner service upon previous request at €24/person (drinks not included).

Are kids allowed?

Given the characteristics of our rooms, you will need to check with Cal Nou before booking, in the case of children under 12 years old.

¿Do you have safe-deposit box for costumers?

No. Guests will keep and be responsible for their belongings.

¿Are pets allowed?

We apologise, but pets are not allowed in Cal Nou.

Is Cal Nou adapted for the disabled?

Since it is a historic building from the 17th. century, unfortunately we are not.

Is smoking allowed?

No, all our rooms are non-smoking. Smoking is not allowed in any area of the house.

¿Is it possible to have an extra bed in the room?

Upon confirmation from Cal Nou, we have one room that can accommodate an extra bed.

When and how can I cancel my reservation?

Up to 14 days before the date of entry you can cancel your reservation without any cost. From that date the cancellation will have a cost of 100% of the reservation. These cancellations can be made by filling out a contact form that you will find on the web.

Our web www.calnou.com uses own and third party cookies to improve our services. If you continue to browse, we consider accepting use. You can get more information about cookies by reading our Privacy Policy
Accepter